Returns & Exchanges
At Fantastshop, we want you to love your new fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. If your purchase isn't quite right, our streamlined process makes it easy to exchange or refund your order.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to any authorized carrier location; once we receive and inspect your items, your refund will be processed within 5-7 business days.